Privacy Policy

1 Information We Collect

When you use our website or make a purchase, we may collect:

• Account information — name, email address, and password when you register.
• Order details — delivery address, items purchased, payment method, and transaction references.
• Contact information — phone number and messages you send through our contact form.
• Usage data — pages visited, products viewed, browser type, and IP address.

2 How We Use Your Information

We use your personal information to:

• Process and fulfil your orders, including arranging delivery and handling returns.
• Send you order confirmations, delivery updates, and receipts.
• Respond to your enquiries and provide customer support.
• Send you promotional emails and offers — only with your consent, and you can opt out at any time.
• Improve our website and product offerings based on how customers use the site.
• Comply with legal obligations under Ghanaian law.

3 Sharing Your Information

We do not sell your personal data. We only share it where necessary:

• Payment processors — Hubtel and Paystack receive your payment details to process transactions securely. We never store your card or mobile money PIN.
• Delivery partners — your name and delivery address are shared with our logistics partners to fulfil your order.
• Legal requirements — we may disclose information if required by Ghanaian law or in response to valid legal process.

4 Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and restricted access to personal information. Payment transactions are processed by Hubtel and Paystack, which are PCI-DSS compliant. However, no system is 100% secure — if you suspect your account has been compromised, contact us immediately.

5 Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information via your account settings.
• Request deletion of your account and associated data.
• Opt out of marketing emails at any time using the unsubscribe link in any email we send.

To exercise any of these rights, email us at info@staypowerautogh.com.

6 Cookies

Our website uses cookies to maintain your session (keeping you logged in), remember your cart, and understand how visitors use the site. You can disable cookies in your browser settings, but this may affect your ability to log in or complete a purchase.

7 Changes to This Policy

We may update this policy from time to time. When we make significant changes, we will notify registered customers by email. The date at the top of this page always reflects the most recent revision.

8 Contact Us

For any privacy-related questions or requests, reach us at: